Our Policies and Procedures


Safeguarding Children Policy

This policy applies to anyone working on behalf of LIFEbeat including the board of trustees and senior managers and paid staff, volunteers, sessional workers, agency staff and the children and young people accessing our services and activities.

Anti-Harassment & Bullying Policy

LIFEbeat is committed to creating a safe and positive environment for our community. This policy applies to everyone who works at LIFEbeat which may include executive staff, Trustees, consultants, freelancers, and volunteers. LIFEbeat undertakes to review any incidents in a respectful and confidential manner.

Safer Recruitment Policy

We have a responsibility to keep children and adults safe and we are committed to protecting children and adults in all of our activities. will do everything in our power to ensure children and adults who come into contact with LIFEbeat, in any capacity, are safeguarded.

Diversity and Inclusion

Equal Opportunities Policy

LIFEbeat aims to be an equal opportunities employer. This policy covers all aspects of employment (whether temporary, part-time or full-time). It also covers the delivery of work including attitudes, behaviours and processes.

Anti-Racism Policy

LIFEbeat has a responsibility to ensure that all activities are free from racial harassment and we are proactively anti-racist in our values, structures, recruitment and training, systems, trainings and programme delivery.

Complaints & Grievances

Complaints Policy

We take complaints seriously. We will respond to complaints effectively and deal with them sensitively, fairly and thoroughly.

Complaints Procedure

In order to make a complaint, please find the form attached in the complaints procedure. 

Whistleblowing Policy

We have a duty to take appropriate measures to identify and attempt to remedy any malpractice.

Data Handling

Website & Cookies Policy

This policy aims to provide information on how the LIFEbeat website uses cookies and interacts with your data. It also provides information on how to disable/block cookies. 

Social Media Policy

This policy is intended to give clear boundaries and guidance to maintain the safety and privacy of young people, volunteers, and staff who connect online using social media platforms essential for community networks.

Data Protection & Privacy Policy (GDPR)

LIFEbeat respects your privacy and is committed to protecting it. This page sets out details of LIFEbeat’s privacy policy. It lets you know how we will use the information we
collect about you.